How we develop successful Apps

We always go through a series of steps to ensure that the developed product matches your expectation of the solution.


Step 1 – What type of APP do you want?

Before we get started, it’s important to decide what type of app you want to build. Here are some samples of public-facing apps our customers have built, to give you an idea of what you can do. If your app is going to be internal-facing, let us know and we can give you some examples of internal apps. We can reuse a lot of functionality. You can build any custom app – the possibilities are endless!

Step 2 – Questionnaire

Once you have decided what type of app you want to build please download and fill out the Questionnaire below. After you return it to the Client Success Team we will review it and get back to you with any questions we have.

Step 3 – Intake Call

When we receive your questionnaire, we will schedule an Intake call. This call will take about an hour. During this call we will dive down into your questionnaire and clearly define the app and put together an estimated time line.

Step 4 – Mock-up

We will create mock ups for your app and send to you for approval. It generally takes about a week after the intake call to get these to you. It is important to get the look and feel as well as the flow right from the start so don’t be afraid to come back with comments and requests for tweaking.

Step 5 – App Creation

Once we agree on mock ups, we will begin app creation. During this process we will need all the data integrated into the app before we can get your sign off.

Step 6 – Training

There are several levels of training available. There are several levels of training available.


  • When your app is almost complete, the appropriate level of training will be scheduled
  • A zip file of training materials will be sent to download
  • 1-2 hour Go To Meeting for a platform overview
  • Three days of virtual Training online resources used.
  • Three days of onsite Certification Training, scheduled at your convenience with a minimum of two people in attendance

Step 7 – Publish your APP

We will collect the screenshots and submit the app to the store on your behalf. If you would like to watch us do it so you can do it in the future, we will schedule a Go To meeting and walk you through the process.

  • In order to submit the apps to the stores, we will gather the needed screenshots. We will need a description and keywords from you. iOS uses the keywords for their search feature while Android uses the words in the description to search. If there is a specific keyword you want used, I would suggest you use it a few times in the description so that Android will pick up on it.
  • App Name: 13 Characters before it get’s cut off. So “Children’s Health” would get cut of as so: “Children’s He”
  • Category: would be either Health and Fitness or Medical
  • Description: for iOS – 4000 character limit. For Android there is a short description and long description. Short description is 80 characters. Long description is 4000 characters.
  • Android does NOT need keywords. It uses the words in the description to search on, so if there is a word that is very important, be sure to include it multiple times.
  • iOS accepts up to 100 characters for keywords
  • iOS accepts a Support, Marketing, and Privacy Policy URL
  • iOS needs copyright info (i.e. 2015 Children’s Health)

Step 8 – Promote your APP

For promoting your app, PD House Inc. offers several options to help you get the word out! Be sure to contact for information related to the following:

  • Press Releases
  • Case Studies
  • Mobile App Award Submissions

Step 9 – Ongoing Support

For problems you may encounter, instructions for how to submit a help desk ticket are available at You will need to first create an account, submit a Helpdesk ticket, and our Client Success Team will work to resolve your problem in a timely manner.